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Industry News

Latest trends and updates in AI and cross-border e-commerce.

32 articles

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Industry News

US Foods highlights AI investments as Q2 sales grow 4.5%

US Foods Holding Corp. went into detail about its plans for digital and artificial intelligence (AI) capabilities as the company reported net sales growth for its fiscal Q2 ended June 27. The distributor reported that Q2 net sales increased by 4.5% year over year to $10.5 billion. Over the same period, gross profit expanded by […] The post US Foods highlights AI investments as Q2 sales grow 4.5% appeared first on Digital Commerce 360.

Conceptual image of a hand on a mouse next to a miniature shopping cart filled with ice cubes, symbolizing online shopping.
Industry News

How Polywood is using AI to sharpen personalization, conversion

Outdoor furniture retailer Polywood has been using artificial intelligence (AI) and machine learning to unpack customer trends and strengthen its personalization, according to Ben Spiegel, its chief digital officer. The retailer uses Anthropic’s Claude to help construct its code bases, Spiegel told Digital Commerce 360. He said that it also has developed its own large […] The post How Polywood is using AI to sharpen personalization, conversion appeared first on Digital Commerce 360.

Vibrant street scene in Times Square featuring Target storefront and NYPD car, New York City.
Industry News

Target appoints its first chief AI officer

Target Corp. has announced that it’s appointing its first-ever chief AI officer, who begins in the role on Aug. 24. Chandu Nair will become Target’s senior vice president and first chief AI officer, the retailer announced Aug. 11. In the same announcement, Target said Purvi Shah will become senior vice president of user experience. “Technology […] The post Target appoints its first chief AI officer appeared first on Digital Commerce 360.

Conceptual image of a hand on a mouse next to a miniature shopping cart filled with ice cubes, symbolizing online shopping.
Industry News

Ferguson completes 5 acquisitions as Q2 sales rise 4.6%

Ferguson Enterprises Inc. continued to pursue growth through acquisition during its fiscal second quarter ended June 30, capping a Q2 that preceded its latest $1.6 billion deal to acquire FloWorks. The North American plumbing and heating, ventilation and air conditioning (HVAC) distributor grew its sales by 4.6% year over year to $8.8 billion in Q2. […] The post Ferguson completes 5 acquisitions as Q2 sales rise 4.6% appeared first on Digital Commerce 360.

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Industry News

Amazon DSP Private Marketplace: What 2026 Benchmarks Reveal About Premium Inventory

The Amazon DSP Private Marketplace is the part of the platform built for advertisers who care about where their ads run, not only how many people see them. Open a typical Amazon DSP account, and most of your spend flows straight into the open exchange, where advertisers compete for the same pool of available impressions.… The post Amazon DSP Private Marketplace: What 2026 Benchmarks Reveal About Premium Inventory appeared first on SellerApp Blog. Related posts: A Complete Guide on Amazon Retail Arbitrage Amazon Return Policy: Everything You Need to Know What is Amazon Logistics and How It Powers Global E-Commerce

A person holding a cardboard Amazon Prime package on a snowy urban sidewalk.
Industry News

Amazon DSP Frequency Capping: A Complete Guide to Frequency Caps, Settings & Reports

If your Amazon DSP budget is climbing while sales stay flat, the problem may not be your audience or your creative. You may simply be paying to reach the same shoppers too many times. And those wasted impressions are getting more expensive. SellerApp’s State of Amazon Advertising 2026 found that platform-wide CPM surged 47.46% in… The post Amazon DSP Frequency Capping: A Complete Guide to Frequency Caps, Settings & Reports appeared first on SellerApp Blog. Related posts: What is the right Amazon sales strategy for brand owners? How to Turn Your Amazon Side Hustle into a Full-Time Gig Selling On Amazon FBA Vs eBay: Which Is Better For Sellers?

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Industry News

Boot Barn ecommerce sales rise in Q1 via omnichannel offerings

Boot Barn has grown its ecommerce sales in its fiscal Q1 2027, which ended June 27, 2026, crediting its omnichannel capabilities. On its quarterly earnings call, CEO John Hazen said Boot Barn is seeing strong adoption of buy online, pick up in store (BOPIS) and ship-to-store offerings. In its fiscal Q1, Boot Barn ecommerce sales […] The post Boot Barn ecommerce sales rise in Q1 via omnichannel offerings appeared first on Digital Commerce 360.

A woman making an online purchase using a laptop and credit card at home.
Industry News

Pros and cons of selling on Etsy: What No One Tells You Before You Start Selling

Every week, someone opens an Etsy shop full of optimism and closes it six months later without analyzing the pros and cons of selling on Etsy. And every week, someone else quietly crosses $10,000 in monthly revenue by selling in the same profitable Etsy categories because they know the Etsy pros and cons list. Contrary… The post Pros and cons of selling on Etsy: What No One Tells You Before You Start Selling appeared first on SellerApp Blog. Related posts: What Does Fulfillment By Amazon Mean And How To Setup One? Amazon New Seller Incentives: A Treasure Trove Within the Seller Central Platform Mastering Amazon Backend Keywords: A Complete Guide with Best Practices and Free Resources

A woman packing boxes for her online store, surrounded by packaging materials and a laptop.
Industry News

Kohl’s debuts Gemini-powered AI assistant in time for back-to-school shopping

Kohl’s unveiled its latest artificial intelligence (AI) tool, urging back-to-school shoppers to give the technology a try for school supplies recommendations and other use cases. The Kohl’s AI assistant, which was built using Google Cloud’s Gemini Enterprise for Customer Experience, according to the retailer, follows the retailer’s Mother’s Day Gift Finder as the company looks […] The post Kohl’s debuts Gemini-powered AI assistant in time for back-to-school shopping appeared first on Digital Commerce 360.

Close-up of hands exchanging cardboard boxes indoors, symbolizing delivery service.
Industry News

ShipBob adds Claude-integrated AI to in-house fulfillment tech suite

Global supply chain and fulfillment platform ShipBob has introduced an artificial intelligence (AI) suite to connect to merchants’ live operations using either its agent, Bobby, or Anthropic’s Claude. ShipBob said it has built its fulfillment technology stack internally. That stack can now “bring an end-to-end AI layer across its entire operations,” the company said in […] The post ShipBob adds Claude-integrated AI to in-house fulfillment tech suite appeared first on Digital Commerce 360.

Person holding a credit card while shopping online on a laptop, indicating ecommerce transactions.
Industry News

What 100 Enterprise Brands Taught Us About the Amazon Search Ceiling

We closed 100 enterprise clients in the first six months of 2026. A hundred, in two quarters, all for Amazon DSP. We’re giving ourselves one sentence to enjoy that, so this is it. Now the number that actually runs this article. Across all hundred accounts, more than 60% of the revenue we drove came from… The post What 100 Enterprise Brands Taught Us About the Amazon Search Ceiling appeared first on SellerApp Blog. Related posts: What to Sell On Amazon: To Make Easy Money Complete Guide How to Leverage Amazon Inventory Reports – Step-By-Step Guide Learn About Amazon Marketing Services For Scalable Business

A person holds a credit card near a laptop for online shopping.
Industry News

Wayfair credits Perigold, AI with driving momentum

Wayfair CEO Niraj Shah credited the retailer’s Perigold luxury banner and how it applies artificial intelligence (AI) with helping to drive the company’s momentum as revenue grew in its fiscal Q2. Wayfair launched the Perigold brand in 2017 as a way to target high-income households in the U.S., Shah shared on the retailer’s Q2 earnings […] The post Wayfair credits Perigold, AI with driving momentum appeared first on Digital Commerce 360.